FAQ

 

1. My cat has arthritis. Will this bed help?
Yes, absolutely! The Gioia Nap Nest is designed with orthopedic memory foam, which provides targeted support for cats with arthritis. The foam’s unique structure responds to body pressure and temperature, allowing it to contour to your cat’s joints and provide relief. This helps to alleviate pressure on sensitive areas, reducing discomfort and promoting mobility. Unlike traditional beds that may compress and add stress to sore joints, the Gioia Nap Nest maintains its shape, offering consistent support and comfort for your cat’s nest.

2. Is the bed hypoallergenic?
Yes, the Gioia Nap Nest is designed with your cat’s health in mind. The memory foam is resistant to dust mites and allergens, thanks to its waterproof lining. Plus, the removable, machine-washable cover makes it easy to keep the bed clean and free from allergens, ensuring a fresh and safe sleep environment for your cat.

3. Why Memory Foam & Cooling Gel?
Our beds use orthopedic memory foam, designed to conform to a cat’s body, which helps distribute weight evenly and alleviates pressure on joints—a key factor in reducing stiffness and promoting mobility, especially as cats age. The infused cooling gel regulates temperature by dissipating heat, ensuring an ideal sleep climate. This combination not only provides optimal joint support but also enhances overall comfort, allowing for deeper, uninterrupted sleep. With Gioia, your cat gets scientifically backed support for a healthier, happier nap time!

4. Does the Gioia Nap Nest have an anti-skid base?
Yes, the Gioia Nap Nest features an anti-skid bottom, designed to keep the bed securely in place, even during your cat’s most energetic stretches or movements.

5. Does the Gioia bed include a cover?
Yes, each Gioia bed arrives with a chic, removable bouclé cover in "Biscuit Bliss" and "Green with Envy." This cover not only adds style but also protects the bed, making it easy to clean and maintain.

6. Will my cat’s claws damage the bed?
The soft bouclé cover can handle regular scratching without snagging, thanks to its unique texture. Your cat’s claws won’t get caught, allowing them to knead or scratch comfortably without damaging the bed.

7. What if my cat doesn’t like the bed?
We’re confident your cat will love our bed, but if not, we offer a 14-day comfort guarantee. If your cat isn’t satisfied, you can return it within this period. Just get in touch with our customer service team at wecare@gioiacats.com, and we’ll help with the return process.

8. How long will the bed take to regain its shape after unboxing?
If your bed arrives vacuum-sealed, it may initially appear flat. Allow up to 10 days for it to fully expand and fluff up. It’s usable right away, and the shape will continue to fill out.

9. Can the bed handle wet accidents?
Yes! Our beds feature a waterproof layer on the foam to keep it protected from any moisture. Simply remove the cover, wash it, and the bed will be like new.

10. Does this bed work for dogs too?
Small dogs will enjoy the comfort and support our beds provide! We recommend measuring to ensure a good fit for your dog.

11. Is the bed safe and non-toxic?
Yes, we prioritize your pet’s safety. Our beds are crafted without any harmful chemicals and meet strict safety standards for worry-free comfort.

12. Can the bed be used on hard, cold floors?
We advise placing the bed on a rug or mat if it’s on a hard surface to prevent condensation, which can cause mold over time.

13. Is the bed suitable for warm weather?
Yes, the Gioia Cats bed is ideal for warmer temperatures. Along with high-quality memory foam that promotes airflow and prevents heat buildup, the bed is also enhanced with a cooling gel layer. This cooling gel actively helps regulate your cat’s body temperature, ensuring they stay cool, comfortable, and relaxed, even on hot days.

14. What makes the Gioia Cats bed different from other pet beds?
Our bed is designed with a unique blend of orthopedic support, easy maintenance, and beautiful aesthetics. The high-density memory foam, combined with a cooling gel, provides lasting support and comfort. The bouclé cover adds a cozy, modern touch that seamlessly complements any room. Plus, our beds are waterproof and washing machine-friendly, making them both durable and easy to care for, as well as them coming with matching blankets!

15. How do I clean the Gioia Cat Bed?
To keep your Gioia bed in top condition, only the cover needs to be washed. Please avoid washing the memory foam as it can damage its structure. The memory foam is protected by a waterproof lining that shields it from moisture, urine, and other spills, ensuring it stays clean and safe without the need for frequent washing.

16. Is the Gioia bed available in different sizes?
No, the Gioia bed is designed in a single, ideal size that has been carefully tested to fit all cat breeds. Our extensive research showed that this size works perfectly for cats of all shapes and sizes, providing them with the comfort they need. Plus, two smaller cats can even enjoy sharing one bed, although larger cats will appreciate their own space.
Measurements:

  • Outer diameter: 56 cm
  • Inner diameter: 33 cm
  • Outer height: 17 cm
  • Inner height: 9 cm
  • Chin rest width: 15 cm

17. Is the bed suitable for kittens or older cats?
Absolutely! The Gioia bed is designed to be beneficial for cats at all stages of life. Kittens will enjoy the soft, supportive foam as they grow, while senior cats will benefit from the orthopedic support, helping with joint pain and comfort.

18. What is the warranty on the Gioia bed?
We stand behind the quality of our product. The Gioia bed comes with a 2-year warranty against manufacturing defects. If you encounter any issues, please contact our customer support team at wecare@gioiacats.com.

19. Do you ship internationally?
Unfortunately, at this stage, we only ship across Australia.